Privacy Policy

Our website address is https://heysadi.fronxsolutions.com.

At Apps Leisure Ltd (Company Number: 15517636), registered in England and Wales, we are fully committed to safeguarding the privacy of sports business owners and their members on our platform, including any applications created by your business. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when utilising your customised application and our associated services.

1.1 Data Controller and Data Processor

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018:

Data Controller: The sports venue, club, or business that registers for and operates a white-label application through Apps Leisure is the Data Controller in relation to the personal data of their members and users. As the Data Controller, the business is responsible for determining the purposes and means of processing their members’ personal data and for ensuring compliance with applicable data protection laws.
Data Processor: Apps Leisure Ltd acts as the Data Processor, processing personal data on behalf of the Data Controller (the business) solely for the purposes of providing the platform services. We process data only in accordance with the Data Controller’s instructions and in compliance with these terms and our Data Processing Addendum (see Section 18).

Apps Leisure Ltd
Company Number: 15517636
Email: info@heysadi.fronxsolutions.com
Website: www.appsleisure.com

By accessing or using your application in any capacity, you agree to be legally bound by the terms of this Privacy Policy. If you do not fully agree with our policy, you must discontinue use of the application immediately.

2. Information We Collect

As a sports business owner using Apps Leisure, we may collect various types of information from you and your application users. This information helps us provide a tailored experience and improve our services.

2.1 Information You Provide

When registering your business account or managing your application, you may provide the following:

Your full name
Your email address
Business contact address
Telephone number
Age and gender
Sporting interests and activities

2.2 User Information

In addition to your details, we also collect information from your application users, which may include:

Usernames and email addresses
Contact information
Profile details (age, gender, sporting interests)

2.3 Information Collected Through Cookies and Other Technologies

We utilise various technologies to collect data from your device regarding actions taken on our platform. This may include:

Browser information and IP address
Time and date of access
Cookies and web beacons used to gather browsing data and improve your experience

For full details on how we use cookies, please refer to our Cookie Policy.

3. Lawful Basis for Processing

Under the UK GDPR, we are required to have a lawful basis for processing your personal data. We rely on the following legal bases:

Performance of a Contract: Processing is necessary to fulfil our contractual obligations to you, including providing the Apps Leisure platform and related services.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our platform, provided these interests are not overridden by your rights and freedoms.
Consent: Where we rely on your consent for specific processing activities (such as sending marketing communications), you have the right to withdraw your consent at any time by contacting us at info@heysadi.fronxsolutions.com.
Legal Obligation: Processing is necessary to comply with a legal obligation to which we are subject.

4. How We Use Your Information

We use the information collected from and about you in the following ways:

To provide our services: We use your information to fulfil our obligations and deliver the services you require.
To customise the platform: We continually seek ways to tailor our website and application to better meet your needs and enrich your online experience.
To process requests: We use your information to respond to any enquiries, requests for advice, or information.
For research purposes: We, our nominated subcontractors, or affiliated companies may use your personal information for market research and statistical analysis, either on an aggregated or personalised basis.
Prevention of fraud: We may analyse your personal information to detect or prevent fraud. We may contribute information regarding fraudulent behaviour to databases and registers established for this purpose.
Service quality: To help assess and evaluate the quality of services rendered to you.
Business management: To manage our business operations effectively.

We will only use information collected from you for the purposes expressly stated in this Privacy Policy.

5. Disclosure of Your Information

As a sports business owner utilising our white-label application, your privacy and that of your members is paramount. We are committed to protecting your personal information and will never share member data with third parties without your explicit consent, except as set out below.

Service Providers: We may share your personal information with our pre-approved service providers who assist us in delivering our services. These providers are contractually required to maintain the confidentiality of your information and may only process it on our behalf and in accordance with our instructions.
Payment Processors: We use Stripe and PayPal as our third-party payment processors for business subscriptions. When you make a payment, your payment information is transmitted directly to these providers via their secure, PCI DSS-compliant systems. Apps Leisure does not store your full payment card details. For more information, please refer to Stripe’s Privacy Policy and PayPal’s Privacy Policy.
Third-Party Advertising: We allow authorised advertising companies to place advertisements within your application. Whilst these companies may use tracking technologies such as cookies to gather information about users who view their advertisements, your members’ personal details will not be disclosed to these third parties.
Related Entities: We may share your personal information with our related entities solely for the purpose of promoting and marketing relevant services. We will never use or disclose sensitive information for direct marketing unless you have given your explicit consent.
Legal Compliance: In certain circumstances, we may disclose your personal information to comply with legal obligations, such as responding to a subpoena, investigative demand, or court order. This may include sharing information to protect the safety of individuals, address fraud or security issues, or safeguard our rights and property.
Your Choices: You have the option to share your information with third parties if you choose to do so. Outside of the scenarios described above, we will never sell, exchange, or otherwise distribute your personal information to third parties.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights in relation to your personal data:

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request the deletion of your personal data in certain circumstances (also known as the “right to be forgotten”).
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format and to request that we transfer it to another controller.
Right to Object: You have the right to object to the processing of your personal data where we are relying on legitimate interests as our lawful basis for processing.
Rights in Relation to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at info@heysadi.fronxsolutions.com. We will respond to your request within one month of receipt.

If you are not satisfied with our response, or if you believe we are processing your personal data in a manner that is not compliant with the law, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Website: https://ico.org.uk
Telephone: 0303 123 1113

7. Confidentiality

Users may sometimes make informal requests to see part of their information because they wish to check specific details on their account. Apps Leisure is always happy to discuss these requests; however, we are committed to protecting your confidentiality at all times.

To protect your confidentiality, we may verify that anyone requesting personal information has the right to receive it. We may therefore ask you to prove your identity and/or provide written authorisation before making confidential information available.

8. Cookies

At www.appsleisure.com, we utilise cookies to enhance the registration process and login experience for sports business owners using our application. Cookies help us improve your overall experience by automatically collecting information about your interactions with our website and application.

For comprehensive details about the cookies we use and how you can manage them, please see our Cookie Policy.

9. Security of Information

At Apps Leisure, we prioritise the security of your personal information and the data of your members. To protect against unauthorised access, ensure the proper use of information, and maintain data accuracy, we implement appropriate technical and organisational measures designed to safeguard your information.

However, you acknowledge that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute data security. Therefore, we are not liable for unauthorised access to your information that is beyond our reasonable control.

When you utilise our secure services, all data, including messages, is protected by encryption during transmission across the Internet. However, if you communicate with Apps Leisure using standard email, that information is not secured in the same manner, and we cannot guarantee its confidentiality whilst in transit. Please note that all emails sent to Apps Leisure may be monitored and scanned to ensure the effective operation of our systems.

10. International Transfers

Your personal data may be transferred to, and processed in, countries outside the United Kingdom. Apps Leisure provides its services to sports venues and clubs worldwide, and as such, data may be processed in jurisdictions that do not provide the same level of data protection as the United Kingdom.

Where we transfer personal data outside the UK, we ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws. These safeguards include:

Transferring data to countries that the UK Government has determined provide an adequate level of data protection (adequacy decisions).
Using Standard Contractual Clauses (SCCs) approved by the Information Commissioner’s Office (ICO) where no adequacy decision exists.
Ensuring that all sub-processors and third-party service providers who process data internationally are contractually bound to maintain equivalent data protection standards.

For more information about the safeguards we have in place, please contact us at info@heysadi.fronxsolutions.com.

11. Children’s Data

Apps Leisure does not knowingly collect personal data from children under the age of 13 without verifiable parental or guardian consent. If you are a business operating an application that may be accessed by children, it is your responsibility to ensure that appropriate parental or guardian consent is obtained and that your use of the platform complies with all applicable child data protection regulations.

If we become aware that personal data from a child under the age of 13 has been collected without appropriate consent, we will take steps to delete that data as promptly as possible. If you believe a child has provided us with personal data, please contact us at info@heysadi.fronxsolutions.com.

12. Linked Sites

On the Apps Leisure platform, you may encounter links to other websites and applications. Please be aware that these third-party websites and applications may have privacy policies that differ from ours. We are not responsible for the practices, activities, or privacy policies of these external sites. We strongly recommend that you review the privacy policy of any third-party website or application you access through our platform.

13. Data Retention

We collect only the information necessary to provide our online services to sports business owners and their members. Your information will be retained only for as long as is required for our legitimate business purposes and in compliance with any legal obligations regarding data retention.

Retention Period After Account Closure: Following the closure or cancellation of your business account, all personal data associated with your account and the accounts of your members will be retained for a period of 60 days. This retention period allows for account recovery should you change your mind. After the 60-day period, all data will be permanently and irreversibly deleted from our systems, including all backups and archives.

Active Accounts: For active accounts, we retain personal data for the duration of the contractual relationship and in accordance with our lawful bases for processing. We periodically review the data we hold to ensure it remains necessary and proportionate.

Occasionally, we may need to transfer your information to third-party service providers that assist Apps Leisure in delivering our services. This will only be done under strict confidentiality agreements, ensuring that your private information is protected and used solely for the agreed-upon purposes.

14. Your Choices

As a business owner, you have the right to update, modify, amend, or delete your user account on our application at any time. If you no longer wish to use our services, receive updates, or if your personal information changes, please contact us at info@heysadi.fronxsolutions.com to implement the necessary changes.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any amendments will be posted on this page with a revised “Last Updated” date, and we will take reasonable steps to notify you of material changes through our platform or via email.

Your ongoing use of the Apps Leisure platform after any updates to this Privacy Policy signifies your acceptance of the revised terms. As a business owner, it is your responsibility to ensure your members are aware of any changes and understand how they may affect their experience on your application.

We encourage you to review this Privacy Policy periodically to remain informed about how we are protecting your information.

16. Global Application

This Privacy Policy is intended to apply to all users and business owners worldwide. Regardless of your location, we are committed to protecting your personal information in accordance with applicable data protection laws and regulations, including the UK GDPR where applicable.

17. Data Protection Officer

Apps Leisure Ltd is not required to appoint a Data Protection Officer (DPO) under the UK GDPR, as we do not carry out large-scale systematic monitoring of individuals or process special categories of personal data on a large scale.

However, we take data protection seriously and have designated a point of contact for all data protection enquiries. If you have any questions about how we process your personal data, wish to exercise your data subject rights, or have concerns about our data processing practices, please contact us at:

Data Protection Enquiries
Apps Leisure Ltd
Email: info@heysadi.fronxsolutions.com

18. Data Processing Addendum (DPA)

This Data Processing Addendum (“DPA”) forms part of the agreement between Apps Leisure Ltd (the “Data Processor”) and the business client (the “Data Controller”) and governs the processing of personal data by Apps Leisure on behalf of the Data Controller.

18.1 Scope and Purpose of Processing

Apps Leisure processes personal data solely for the purpose of providing the platform services to the Data Controller, including but not limited to: hosting and managing the white-label application, facilitating user account management, enabling member communications and interactions, providing analytics and reporting, and processing payments through authorised third-party payment providers.

18.2 Categories of Data Processed

Business owner contact details (name, email, phone, address)
Member personal data (name, email, age, gender, sporting interests)
Usage and interaction data (login activity, feature usage, match history)
Payment and billing information (processed via Stripe and PayPal — Apps Leisure does not store full payment card details)
Device and browser information (IP address, browser type, operating system)

18.3 Obligations of the Data Processor

Apps Leisure, as the Data Processor, shall:

Process personal data only on documented instructions from the Data Controller, unless required to do so by applicable law.
Ensure that persons authorised to process personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
Implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including encryption of data in transit, access controls, regular security assessments, and secure data storage.
Not engage another processor (sub-processor) without prior written authorisation of the Data Controller. Where general written authorisation has been given, Apps Leisure shall inform the Data Controller of any intended changes concerning the addition or replacement of sub-processors, giving the Data Controller the opportunity to object.
Assist the Data Controller in fulfilling its obligations to respond to data subject requests under the UK GDPR.
Make available to the Data Controller all information necessary to demonstrate compliance with these obligations and allow for audits and inspections.

18.4 Sub-Processors

Apps Leisure currently uses the following sub-processors in the delivery of its services:

Stripe — Payment processing
PayPal — Payment processing
Cloud hosting providers — Infrastructure and data storage

All sub-processors are contractually bound to maintain equivalent data protection standards and process data only in accordance with our instructions.

18.5 Data Breach Notification

In the event of a personal data breach, Apps Leisure shall notify the Data Controller without undue delay and in any event within 72 hours of becoming aware of the breach. The notification shall include:

A description of the nature of the personal data breach, including the categories and approximate number of data subjects and records concerned
The name and contact details of the point of contact where more information can be obtained
A description of the likely consequences of the breach
A description of the measures taken or proposed to address the breach, including measures to mitigate its possible adverse effects

18.6 Data Deletion and Return

Upon termination of the service agreement or upon request of the Data Controller, Apps Leisure shall, at the choice of the Data Controller, delete or return all personal data processed on behalf of the Data Controller. Following account closure, all data will be retained for 60 days to allow for account recovery, after which it will be permanently and irreversibly deleted from all systems, including backups and archives.

18.7 International Data Transfers

Where processing involves the transfer of personal data outside the United Kingdom, Apps Leisure shall ensure compliance with the requirements set out in Section 10 (International Transfers) of this Privacy Policy, including the use of Standard Contractual Clauses where no adequacy decision exists.

19. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: